Programma van Consumer Behaviour in Tourism Symposium (CBTS)
Op vrijdag 2 juni:
9:00 - 9:30
Welcome and registration
9:30 - 9:45
Opening
9:45 - 10:30
Keynote Frans Leenaars: CMO Western Region TUI Group and Group Director Customer Experience
10:45 - 11:15
Breakout round 1
11:30 - 12:00
Breakout round 2
12:00 - 13:00
Lunch
13:00 - 13:30
Session: "Trends in Hospitality and Tourism Technology: A critical review of the Post-Covid era" by Prof. Dr. Cihan Cobanoglu, University of South Florida
13:30 - 14:15
Panel: ''Sustainability trends and tensions''
14:15 - 14:45
Keynote Peter van der Schans: Vice President, IAAPA (Global Association for the Attractions Industry) EMEA
