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How to redesign your offering to increase impact and improve customer experience (CX Peer2Peer)

p2p.jpgdonderdag 22 oktober 2020

The redesign of the learning & development offering to increase impact and improve overall customer experience. Some of the questions that will be addressed:

- How to increase the impact of a learning & development course for a customer?

- How to keep focus on the customer throughout the journey?

- How to align all internal stakeholders and manage the change?

Speaker : Olivier Lambert, CEO Cevora

Costs: 55 euro

Link: Agenda invite will be sent to you after subscription, zoom link 1 day before the meeting

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